Privacy Policy

Effective date: October 1, 2026 · Flow Ai Chat LLC

REPROGRAM (“the app”) is built by Flow Ai Chat LLC. This policy explains what information the app collects, how it’s used, and the choices you have. The short version: we collect only what the app needs to work, we don’t sell your data, and we don’t show ads.

WHAT WE COLLECT

Account information. Your email address, password (stored securely by our authentication provider — we never see it in plain text), and the display name you choose.

Date of birth. Before you can create an account, the app asks for your date of birth to confirm you are 13 or older. If you are, it is saved with your account, and we may use it to mark your birthday — for example with a birthday message or offer. It is not part of your profile card, and other users can’t see it. If the date shows you are under 13, the app does not let you create an account and the date is not kept.

Progress data. Your daily disciplines, skill blocks, streaks, skills and hours practiced, Character Capital (an in-app symbolic score with no monetary value), your Future Self statement, and challenge participation. This is the core content of the app and syncs to your account so you don’t lose it.

Connections. If you connect with other users via invite codes, we store those connections. Your accepted connections see your daily pillar completion and challenge activity — that’s the point of Teams.

Your profile card. Part of your profile is shared with the people you’re connected to (including people with a connection request pending) and with the people in challenges you can see — which includes community challenges like the Winter Arc, if you join one, where everyone who can see the challenge can see its members. The card holds your display name, profile photo, team name, current and best streak, Character Capital total, today’s progress (which pillars you’ve completed), your SYNC score, your starred goal and the skill it’s for, and your time zone. Everything else you do each day — your disciplines, skills, hours, other goals and your Future Self statement — is not on the card.

Purchases. Memberships are bought through Apple, and we never see your card or payment details. We use RevenueCat, a subscription service, to know whether your membership is active: it receives an ID for your account and your purchase history from Apple, not your name or email.

Crash reports. If the app crashes or hits an error, a report goes to Sentry, our error-monitoring service, so we can fix it: what went wrong in the code, your device model, iOS version and app version. It doesn’t include your name, email or anything you’ve written in the app.

Waitlist. If you join the waitlist, we store the email you submit, used only to contact you about access.

Device notifications. If you enable notifications, a push token for your device is stored so the app can send you challenge and reminder notifications. They are delivered through Expo’s push notification service and Apple’s, which receive that token and the notification itself.

Email. The emails that come with an account — confirming your address, resetting your password — are sent through Resend, an email delivery service, which receives your email address in order to deliver them.

App updates. The app checks Expo’s update service for a newer version when it opens. That check carries the app’s version, your device type and an anonymous ID for the installation — not your account.

YOUR PROFILE PHOTO

If you set a profile photo it is uploaded to our storage so your teammates’ apps can display it on the roster. The link to that image is not access-controlled, so anyone holding it can view the photo — please don’t use one you would mind being seen. Deleting your account deletes the stored image.

WHAT STAYS ON YOUR DEVICE

Any custom audio you import (such as wake-up affirmations) is stored only on your device. It is never uploaded to our servers.

WHAT WE DON’T DO

We do not sell your personal information. We do not show ads. We do not use third-party advertising or tracking SDKs.

WHERE YOUR DATA LIVES

Account and progress data is stored with Supabase, our database and authentication provider. Row-level security controls what each account can read: your progress data — disciplines, skills, hours, goals and your Future Self statement — is readable only by you and by the accepted connections described above. The profile card described above is readable only by the people it is shared with, and nothing is readable without an account.

DELETING YOUR DATA

You can delete your account and all associated data from within the app (Progress → Delete account). Deleting your account doesn’t cancel an App Store subscription — cancel that in Settings → your name → Subscriptions. You can also email us at developer@flowaichat.com and we’ll delete it for you.

YOUR RIGHTS

Your information is yours. You can ask us for a copy of what we hold about you, ask us to correct anything that is wrong, or ask us to delete it. Much of it you can change yourself in the app — your display name, photo, goals and Future Self statement — and deleting your account removes the rest. For anything else, email developer@flowaichat.com from the address on your account and we’ll answer within 30 days.

CHILDREN

REPROGRAM is for people 13 and older. The app asks for a date of birth before an account can be created; if it shows someone is under 13, no account is created and the date is not kept. We do not knowingly collect data from children under 13 — if you believe a child has an account, email us and we will delete it.

CHANGES

If this policy changes, we’ll update this page and the effective date above.

CONTACT

Questions? Email developer@flowaichat.com.